PowerbookMedic.com Reviews

I ordered two used memory modules for an old iMac and received them within a few days. One was defective, but when I contacted them, they immediately sent me a replacement, no questions asked. The replacement arrived quickly and worked fine.

THEY SAVED MY DATA WHEN NO ONE ELSE COULD !

One day, my macbook pro decided not to respond to the power button - no response at all.

Apple quoted weeks to repair, and probably wouldn't have saved my data.

Two separate Apple-authorized repair centers couldn't fix, they only swap logic boards which wouldn't have my data - cost me a total of $3000 !

Powerbook Medic fixed it int two days by simply cleaning out a bit of corrosion on the board - and saved my data - for $345 !!!!!!!!!

Not sure where the negative reviews are coming from - as my experience was nothing but pleasant. I sent my iPhone 6s to them to have the logic board repaired (I shorted something out while trying to replace the battery myself). They received the phone via UPS on a Monday. They diagnosed the problem, confirmed they could fix it, and started repairing it on Tuesday. Completed repairs on Wednesday. Had it shipped out back to me on Wednesday night, and I had the phone in hand again on Friday afternoon. They kept me informed via email every step of the way, the price was reasonable, and I was only without my phone for 7 days (and 4 of those days were for shipping!). I would without a doubt use Powerbook Medic again for logic board issues and would recommend them to friends.

I bought a new logic board from this company that included the homebutton which is married to the logic board. The parcel arrives and the homebutton cable is cut in half and made to look like it was not damaged. The logic board did not include the shields/screws that go with the board.

When I confronted the seller, the seller tries to blame me for the homebutton being broken and claims that logic boards does not come with shields (Clearly the shields go with the logic board since they are there to protect the components inside).

This is not a serious company that i really do not recommend!

i bought a used part from this company. They said after I complained it isn’t working that they tested the product and sent it in working condition. 20% of the keys on the keyboard type the wrong letter if they work at all. I press “B” and it types “bxcnv”. I type the ‘ amd it mutes my volume. I can turn down brightness but not bring it back up. They claimed to send me a working keyboard. I installed my logicboard to a working MacBook I borrowed and it works fine. I installed the logicboard from the borrowed MacBook and it does the same problems. They say send it back, and what pay more postage, get 15% knocked off from a restocking fee. It don’t work And these guys will sell it to someone else by the sounds of things.

Ordered part for Macbook air. price was great. shipped on time. no problems so far.. hopefully I won't have to try out the warranty.
parts were used and showed signs of being removed, but worked fine.
ordered USPS - packaging was good. shipped from Alabama

I ordered a logic board from them and within 15 minutes I received an email stating that my order had been cancelled. When I called to find out why they told me that my bank had not honored the charge because I told them to ship it to a different address from my billing address. I called up my bank and they told me that it WAS NOT their policy to stop charges from going through because the shipping address was different from the billing. Not only that but the charge DID go through as the money WAS deducted from my account. So the money comes out instantly but now, because of Powerbook medics policy, I have to wait 2-3 days(possibly more) to get the money back so I can try to purchase the part again. This whole mishap will hold me up for a week or more. No other merchant has ever given me a problem about shipping to different addresses. So needless to say, if this is PBM's policy, I will not be trying to do business with them again. This was unacceptable!

My issue with this company is their qualifications regarding resellers. I am a state, IRS computer reseller for the pass 25 yrs. contacted Powerbookmedic regarding reseller application. Well instead of them asking for your yrs of experience, certifications an/or state certs, they wanted to know if you have placed 5 or more invoices with the company an if so you QUALIFY. Why not just ask for a $500.00 application fee. What a bunch of CRAP.

Bought four rubber feet for my macbookpro - they where send by ordinary post to Denmark in the EU. No problems what so ever :)

They listed a product as "brand new" and sent us a used (scratched, etc.) product.